Errors of Artel air conditioners: decryption of fault codes and tips for resolving them

Alexey Dedyulin
Checked by a specialist: Alexey Dedyulin
Author: Olga Kiseleva
Last update: January 2020

Agree that repairing an air conditioner is an expensive procedure that requires a considerable investment. If you give the device to a service center, you need to be sure of the feasibility of work, so as not to overpay for services. Errors arising on the scoreboard of Artel air conditioners will help to correctly assess the situation.

We will talk about how to determine a malfunction in the climate system without contacting the workshop. Here you will learn how to diagnose in order to present solutions to problems. Having familiarized yourself with the information presented by us, you can decide how best to fix the problem: yourself or by the repairmen.

Main characteristics of air conditioners Artel

Artel is a major manufacturer of household appliances. This Uzbek company has released 4 series of air conditioners: Montana, Shahrisabz, Inverter and Gloria. They differ from each other in appearance and technical characteristics. Split systems of all models have anti-corrosion coating on the body, LED-display and standard air purification system.

Also included with the device is always a remote control, which is necessary to perform the following actions:

  • turning off or on the split system;
  • night mode activation;
  • change in the level of cooling and heating;
  • control the location of the curtains of the indoor unit;
  • display of error codes (this information appears as a result of self-diagnosis).

Management of technology is completely carried out by the remote control. It has a backlight that provides easy readability of information. Split systems are hung on the wall at a height of 2-2.5 meters, so you can only control them using the remote control.

Remote control from air conditioner
Details of the operation and the purpose of each button of the remote control of the Artel air conditioner are indicated in the operating instructions that are provided with the device

The air conditioners use safe refrigerant or freon R-410A (a compound of pentafluoroethane and difluoromethane) and R-22 (difluorochloromethane). These air conditioners can operate at temperatures up to -7 degrees Celsius.

For heating work in winter, the device needs additional technical training. Devices are able to function in heating, blowing and cooling modes. But in Artel split systems, air ionization functions are not provided.

Air conditioner diagnostics
Periodic diagnostics of the air conditioner and regular monitoring of its operation will help to find the defects that have arisen in time and eliminate malfunctions at an early stage.

In the event of breakdowns or malfunctions, the air conditioner generates error codes that indicate a particular malfunction. Thanks to this code, a service center specialist will be able to determine the nature of the breakdown and make repairs. Information on the main characteristics of the air conditioner is indicated in its technical passport and operating instructions.

Regardless of the air conditioner model, before the start of each season, you need to do a comprehensive check and device maintenance. It includes cleaning the outdoor unit and checking the refrigerant level. But the split system can fail even if the equipment is fully operational.

Common Mistake Table
In order for owners of HVAC equipment to be able to independently determine the cause of the malfunction and choose the way to restore work, the manufacturer provides error options in the technical documentation

In addition to this information, the user manual contains information:

  • about the area of ​​the served premises;
  • about selling price;
  • about power;
  • about temperature conditions;
  • overall dimensions (this information is needed to select the installation location of the equipment);
  • about the availability of additional operating modes (night, timer, Turbo, etc.).

These parameters must be considered when air conditioner installation. The effectiveness of the equipment depends on them. If you install a low-power split system in a large room, it will not be able to fully provide its cooling. Because of this, when installing the air conditioner, you need to carefully study the instructions and specifications so that in the future there are no problems with its operation.

Violations in the operation of split systems

Malfunctions in the operation of the Artel air conditioner indicate mechanical damage to the device, wear of parts or malfunctioning equipment. The air conditioner is equipped with an automatic self-diagnosis system. It allows you to quickly determine the nature and cause of the problem.

Artel brand conditioner
Self-diagnosis is a useful operation that allows you to determine the cause of failure, timely replace faulty parts, or verify the normal operation of the split system

Fault information is displayed as alphanumeric error codes on the display. Error codes are needed when repairing an air conditioner to quickly determine the type of breakdown.

Conventionally, all errors of the air conditioner can be divided into the following categories:

  • malfunctioning of temperature sensors on the motherboard (usually this occurs due to a short circuit or a missing signal);
  • problems with compressors;
  • overheating or freezing of system components;
  • network short circuit;
  • power failure and other power problems;
  • clogged air filters (the most common malfunctions of air conditioning equipment);
  • overload blocking of the equipment motor;
  • drainage pump problems;
  • interruptions in the operation of the indoor unit;
  • problems in the power part of the equipment (most often this is due to the lack of a signal to start or unstable current);
  • malfunctions of the float sensor in the drainage system;
  • breakdown of microchips and printed circuit boards;
  • interface errors;
  • Incorrect installation of components.

Sometimes in the air conditioner there are simultaneously malfunctions of both the working circuit and electrical components. In order to maintain the climate equipment in good condition, it is recommended to respond quickly to the appearance of error codes on the display.

This will help prevent a serious malfunction in a timely manner. Using the air conditioner with bugs can cause a larger breakdown.

Typical errors air conditioners Artel

Error codes of Artel air conditioners allow you to quickly and quickly determine the cause of the failure. They can be divided into 2 groups. The first includes errors in the range F1-F7. If such a code is displayed on the split system display, the problem must be sought in the temperature sensors and the details associated with them.

If an error code of the form E0-e6, the problem may be a malfunction of the power part of the device. The Artel equipment manual contains some reasons for equipment breakdowns without indicating their code.

Air conditioning control
Air conditioner error codes always appear on the display and have a standard designation using Latin letters and numbers

If after turning on the air conditioner does not get cold air, you can reboot the system. Usually it takes 3 minutes for self-diagnosis. If the air conditioner does not have power, then the protective relay has tripped. If during the operation of the split system, steam appears in the blinds, the reason is the sharp difference in air temperatures.

Air conditioning in the room
If you encounter any problems with the climate technology, you must first read the operating instructions. For normal operation of the split system, it is necessary that in summer the difference between the temperature in the street and in the room does not exceed 4-5 degrees

There are many reasons for the appearance of air conditioning errors. These problems can be triggered by dusty fans, a crack in the pipe through which freon flows, contamination of the filters of the indoor unit, etc. Timely diagnostics and maintenance can eliminate many problems of the split system until the equipment is completely out of order.

Leak of freon in Artel conditioners

In Artel air conditioners, a freon leak is often observed. It is associated with improper transportation, poor-quality installation or sloppy operation. Because of this, the external unit of the device is often damaged, and freon leaks. To replace the working fluid in a split system, contact a service center.

The connection of the pipes of the mains is carried out in conventional air conditioners mechanically. This installation method allows a small leak of refrigerant from the system and assumes its annual refueling, raising the level of freon to a standard value.

A normal and natural leakage rate is considered to be about 2-3% per year (about 150-200 g). Those. over time, the working substance from the circuit is still partially eroded.

Freon replenishment process
If you have problems with the operation of the air conditioner, it is necessary to determine the location of the freon leak in a timely manner in order to extend the life of the equipment

Severe freon leaks are usually associated with errors in installation and improper operation (for example, due to breakdown of the radiator). They can be found during the inspection of copper pipes. If there is a refrigerant leak, ice and frost will form on the pipes. Such a leak can cause serious mechanical problems.

Suspicious noise during operation

Loud noise in the external part of the air conditioner usually occurs due to errors during transport of the unit, poor installation and careless handling. If the noise appeared some time after the start of operation (six months, a year) and looks like a hum, this indicates a weakening of the screws or screws used in the installation of the product.

Also, a strong hum can speak of increased compressor wear. This is due to the fact that, for example, the device is not intended for too strong loads. In addition, noise appears due to the imbalance of the fan blades, on which dirt and dust are deposited unevenly. In this case, you need to clean the fan or completely replace it with a new one.

Fan for air conditioner
Simplified, the fan of the air conditioner is an electric motor with a turbine, provides blowing of the evaporator and has several speeds of rotation

If the noise resembles a clatter, check the automation. Such a sound indicates a malfunction of the internal parts. A gurgling noise indicates that air has entered the drainage system of the device and the condensate cannot drain. To fix the problem, you need to straighten the tube at the right angle to remove excess air.

Icing air conditioner Artel

If the outer part of the split system in winter is covered with ice in the heating mode during power-up, this is completely normal. The degree of icing of the air conditioner depends on the humidity of the environment. When the device has been operating in heating mode for a long time, condensation accumulates on the external radiator, which gradually turns into ice.

Over time, this ice begins to melt. The process of thawing ice is called defrost. This word comes from "DEFROST" - to defrost or thaw.

Water leakage from a split system

Leaking water from the dryer of the indoor unit of the air conditioner occurs for two reasons. This can happen due to untimely cleaning of the filters of the indoor unit and contamination of the radiator with a drain hole.

Usually it is pollution of the internal filter of the split system that disrupts the circulation of air inside the system. Because of this, dirt blocks the drain hole, and condensate does not escape through it, but completely flows out of the device.

Air conditioner filters
The filters of the indoor unit of the air conditioner are a regular fine mesh and are located under the front panel through which air is sucked in.

Also, such blockages lead to icing of copper pipelines. Such malfunctions occur due to poor installation of the indoor unit. Flush the split system filters once every 3-4 weeks.

To clean the filters from dirt, rinse them with plain water, dry them and return the parts to their original position. Clogging of the drain pipe becomes the most common cause of condensate leakage from the indoor unit.

Air conditioner filter circuit
In order for the climate equipment to perfectly cope with its duties, you need to monitor the condition of the filters. Their clogging and “overgrowing” with dust leads not only to a decrease in the efficiency and quality of processing of the air mass, but also to an increase in the load on the working components

Sometimes condensate leakage is associated with an improperly equipped or initially defective drainage system. The fluid cannot move freely through a damaged or bent pipe, and excess moisture will fall on the device. In case of improper or poor-quality installation of the drainage system, you will have to completely redo it.

Typical errors when installing an air-conditioning drainage system include:

  1. A poorly drilled hole when condensate does not naturally flow out at a slight angle to the outside, but flows down indoors.
  2. Low quality materials from which the drainage tube was made.
  3. Violation of rolling technology, due to which the heat exchanger freezes, and then the system heats up to clean itself of excess fluid.
  4. Violation of the thermal insulation of the french pipe, due to which not only moisture, but also freon flows from the system. To resolve this problem, it is better to contact a specialized service center and repair the device under warranty.
  5. The drainage tube is clogged by insects, because they often look for water, and climb in there for condensate.To prevent them from entering the drainage system, it is recommended to install mosquito nets on the tube. But the mesh also gets dirty over time and needs to be cleaned.

Condensation may also occur due to malfunction of the pipes and depressurization of the external unit of equipment. Those. due to the appearance of excessive pressure or weakening of the nozzles, depressurization of the working circuit occurs and a leak appears.

In addition, water leakage from the split system can occur due to improper use of the unit. This usually happens when operating at full power, when a huge amount of condensate accumulates overflowing the tank.

Service Center Artel
It is better to carry out the adjustment of the operating circuit of the Artel air conditioner and its subsequent sealing in the conditions of a service center accredited by the manufacturer

Also, condensate in the system may accumulate due to the inclusion of climate technology in the off-season. If it becomes too cold at night at this time, the condensate freezes and thaws again during the day. Subsequent activation of the air conditioner overloads the condensing system of the device and causes a number of malfunctions.

Inadequate room cooling

Poor air conditioning cooling may occur due to insufficient power or internal breakdowns. Those. the power of the split system may not be enough to provide a given temperature in the room.

Sometimes it is caused by a sharp change in climate. If the breakdown is not associated with a change in temperature, you need to check the condition of the electronics and indoor units. After all, malfunctions of the air conditioner can be associated with an internal malfunction of the device.

If parts are covered with dirt, they will not reach the required temperature. The filters of the outdoor and indoor units, heat exchangers and the indoor unit fan are usually clogged. If the split system will function contaminated for a long time, the device will experience a heavy load, which will cause serious malfunctions in its operation.

Special tool for air conditioners
In extremely advanced cases, a thick layer of dirt builds up on the radiator of the air conditioner, which can only be removed with potent chemicals

If the air conditioner does not cool and warm, but works like a fan, this indicates a recent power surge. In this case, the protection of the split system is triggered, because of which for a long time it can blow without heating and without cooling. This is also observed when switching modes, when the air conditioner cannot quickly rebuild, and it takes a long time to activate.

Short cycle air conditioner

If the Artel air conditioner stops working 15-20 minutes after the start of use, you need to check the external radiator. It is often clogged with dust, dirt, fluff, etc. Due to contamination of this part, the entire system overheats, and the device stops working. To solve the problem, you need to rinse it with a strong pressure of water.

Also, this situation may occur after refueling split systems Freon, if the refrigerant balance is disturbed. If you measure the operating pressure in the compressor, you can determine the amount of freon in the air conditioner. In the event of a premature shutdown due to overload of the system with a refrigerant, excess fluid must be drained.

Too much air drying

In most cases, the Artel air conditioner dries the air due to incorrect or lost settings. Those. Before looking for a breakdown, make sure that the device included for coolingrather than draining. If the settings are correctly set, you need to check the status of the filters.

Air humidity
The optimal indicator of humidity in residential premises is considered a value from 40 to 60 percent, depending on the purpose of the room

Often the cause of severe air drying becomes contaminated filters that need to be washed and dried. If the filters are clean, then check the level of refrigerant in the system.If Freon is not enough, it needs to be refilled, after which the device will work at full capacity.

Bad smell from the air conditioner

From a split system it can smell differently. The plan for further repairs depends on the characteristics of the smell. If the air conditioner smells of burning, you must immediately disconnect the device from the network and call the wizard. Such a smell indicates a fire in the electrical wiring inside the equipment.

Air conditioning burned out due to wiring
A household air conditioner can catch fire only in an emergency due to a factory defect or with a short circuit on the line

The smell of plastic (plastic) indicates that the device is made of low-quality materials. Those. most likely, not the original Artel air conditioner, but its fake. In this case, it is impossible to eliminate the smell, you can only completely replace the split system.

The “flavor" of mold indicates that a fungus appeared and spread inside the equipment. To eliminate this companion of dampness is possible only with the help of antifungal agents. You can buy them at any pharmacy and process the device yourself. If air comes from the air conditioner with an unpleasant odor that is difficult to identify, clean the air filter.

Conclusions and useful video on the topic

The main errors in the operation of Artel air conditioners are related to their improper operation, therefore, before starting the operation of the device, you need to read the instructions for their use. If a malfunction occurs, you should understand its cause, and then determine the feasibility of repair.

More details about the rules for operating the air conditioner are described in the video:

Some breakdowns of the air conditioner can be easily prevented if you follow the operating rules of the device. If the equipment still breaks down, you need to find the cause of the breakdown and make a repair plan or contact the service center for help.

For self-correcting errors, it is necessary, at least in general terms, to present the principle of operation of the split system and all its components.

Do you want to share your own experience in identifying and troubleshooting a split system of the Artel brand? Do you have valuable information on a topic that may be useful to site visitors? Please leave comments, ask questions, post photos in the block form below.

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