Repair of dishwashers Electrolux at home: typical malfunctions and their elimination

Evgenia Kravchenko
Checked by a specialist: Evgenia Kravchenko
Author: Elena Pykhteeva
Last update: June 2019

No matter how popular the equipment manufactured under the Electrolux brand is, but it is not immune from breakdowns. An experienced homemaster can do the simple repair of dishwashers Electrolux by himself.

To cope with such a task, to be studied device features and the operation of dishwashing equipment, as well as get acquainted with the most common breakdowns. It is precisely these issues that our article is devoted to - here we have cited the most popular types of malfunctions, as well as recommendations for their elimination.

Overview of Common Faults

In general, the Swedish brand dishwashers are considered quality deservedly. Usually, products made in Poland are cheaper and break more often. However, it is noted that Electrolux machines are distinguished by a robust casing and a reliable circulation pump. Such details as filters, gaskets, wiring terminals and other little things are traditionally made at a high level and cause trouble extremely rarely.

Typical breakdowns of this technique are usually the following:

  • clogging of drain and water supply elements;
  • improper heating of the water during the execution of a given wash cycle;
  • crash when executing the selected program, etc.

Very often, the causes of such malfunctions are violations of the recommendations for using the device. If problems begin shortly after the start of operation or occur too often, you need to check for such violations.

Download Dishwasher Electrolux
To prevent the Electrolux machine from breaking, you need to use it correctly: place the dishes well, use high-quality detergents, clean the filters in a timely manner

In addition, it does not hurt to make sure that the dishwasher is correctly installed and is connected without fail to the sewer and water supply. The details of installing and connecting a dishwasher are discussed in our other article.

Reason # 1 - clogged drain / water supply

Poor quality tap water is a common problem in many regions. Increased rigidity, the presence of mineral inclusions and impurities sadly affect the state of household appliances, and dishwashers are no exception. For this reason, before entering the water into the device, a filter must be installed.

It must be regularly washed, cleaned, and replaced in a timely manner. If damage has formed in it over time, do not ignore them, you should immediately install a new filter. Otherwise, all contaminants will enter the mechanism of the dishwasher. Do not think that cleaning with chemicals will help eliminate this effect. A reliable filter is needed.

Electrolux Suite Dishwasher Filter
The drain filter in this technique must be constantly cleaned, it can easily become clogged with food debris and other contaminants

To clean it, you need to follow these simple steps:

  • disconnect the device from the flow of water using a stopcock;
  • find the inlet hose with a filter from the nozzle of the dishwasher, as well as from the tap;
  • remove filters;
  • rinse filters and nozzle to remove accumulated dirt;
  • put all the elements in place and reassemble.

If there is too much dirt, use a brush to clean. Some owners believe that you can do with one drain filter, but practice shows that an additional filter in front of the feed hose will never be superfluous.

In addition, preventive cleaning of the dishwasher should be carried out periodically. For this, you also need to use high quality products recommended by the manufacturer. Cleaning is carried out only with this agent, no other chemicals, rinse aid or salt need to be added to the dishwasher, and there should not be any dishes there, of course.

We recommend that you familiarize yourself with features of cleaning the dishwasher at home.

TEN of the dishwasher Electrolux
Replacing the heating element of the dishwasher is a relatively simple operation if the master has a new serviceable element with the appropriate characteristics

To prevent breakdowns, the operating rules must be strictly observed.

Here are the main recommendations for using the Electrolux dishwashers:

  • Before installing items in baskets, they should be cleaned of product residues;
  • use only high quality products for washing;
  • Do not exceed or underestimate the amount of chemicals needed for the machine;
  • you need to monitor the availability of a sufficient amount of salt in an appropriate container;
  • regularly check the condition of all filters and clean them in a timely manner.

More detailed recommendations on the operation of dishwashers are given in following material.

Reason # 2 - problems with the water heating device

If there are problems with heating the water during the cycle, most likely this is the fault of the heater, sensors or incorrect operation of the control unit. The weak point of many Western models of household appliances is their high sensitivity to sudden changes in voltage in the network. Such jumps can damage the triac of the control board; you will have to replace this element.

To remedy the situation, you need to disconnect the dishwasher from the mains, water supply and sewage. The built-in machine will have to be completely dismantled. After that, using a tester, you need to check the health of the heater, as well as all electrical circuits. If you failed to determine the malfunction yourself, you will have to contact the SC, where there is appropriate diagnostic equipment.

Electrolux Suite dishwasher control board
To reflash or replace the dishwasher control board, you need to contact a service center, initiative in this case can greatly harm

It’s easy to prevent such a sad situation, just put Voltage regulator. The cost of additional equipment will pay off, because replacing the control board will cost much more.

Reason # 3 - problems with the command device

With regard to the electronics of the dishwasher, unprofessional interference can only make the situation worse; you will have to buy a new dishwasher.

Failure of the control module can also be expressed in the periodic hang of the machine during the washing cycle. To correct the situation, you just need to turn off and then turn on the device again. If such a malfunction occurs rarely, do not worry. But when the machine has to be restarted again and again, most likely this indicates an existing factory marriage.

Repair of a dishwasher Electrolux
To drain the water that has accumulated inside the dishwasher chamber, it will have to be turned over. After that you need to restore the normal position of the sensors

It is necessary to eliminate such a malfunction in the SC after a detailed diagnosis. This is the most expensive type of repair, in some cases its cost may be related to the price of a budget version of the dishwasher. But it also happens that the diagnosis reveals a malfunction of some sensor, its replacement will cost much cheaper.

You should not postpone the call of the master “for later” if the machine constantly hangs so as not to worsen the situation. If the owner has experience in repairing home appliances, replacing the sensor or the heater will not cause big problems. Another problem that is typical for Electrolux dishwashers is the deterioration in the quality of washing.

Cleaning the heater in the dishwasher
If the water has ceased to heat up or is heating too slowly, you need to check the condition of the heater; most likely, it needs to be cleaned or replaced

This can occur either due to the fact that the water supply to the chamber is not carried out in full, or as a result of improper supply of detergents. It is necessary to carefully inspect the camera after each wash. If the tablet is not completely dissolved, a detergent or rinse aid remains in the container, all these are signs of problems that have appeared.

First you need to check if there is water in the water supply system, whether it has enough pressure. Then check the condition of the filters and the supply hose. If pollution accumulated there, they became the cause of poor water supply and problems with the quality of the wash. It is enough to rinse all this so that the situation normalizes. Filters may need to be replaced.

Control unit for dishwasher Electrolux
To get to the control board, you need to remove the top cover of the control unit, snap out the latches and disconnect the chips that connect the unit to the machine

Another source of trouble is valve malfunction in detergent containers. Finally, you need to make sure that the loading of consumables and their use is in accordance with the manufacturer's recommendations. The limescale accumulated inside the sink and on the surface of the heating element can cause many of the following failures.

Regular maintenance of the appliance avoids costly repairs. Such a recipe may be useful: add 250 ml of table vinegar to the detergent container, start the Economy mode, stop the procedure in the middle of the cycle for one hour, then continue washing. Such cleaning should be carried out two to three times a month. We recommend to get acquainted with the five best cleaning products dishwashers.

Meaning of DTCs of Brand Technique

Many models of Electrolux dishwashers are equipped with a self-diagnosis system, they issue a code by which you can immediately determine the cause of the problem. The message is displayed on the monitor in the form of an error code, for example, i60 or i20, etc. If there is no separate display, the END indicator flashes to indicate a problem.

Electrolux Suite Dishwasher Error Codes
Many models of dishwashers of this brand have a self-diagnosis system and report the type of malfunction using a set of codes

Problems with collecting, draining or heating water are most common.

Here are the codes for them:

  • i10 arises if within a minute from the beginning of the cycle no water enters the machine chamber, it is recommended to check the condition of the tap, hose (perhaps it is simply pinched), as well as clean the filters at the water inlet to the dishwasher;
  • i20 shows that there are problems with the drain, you need to check and clean the filter on the drain and the drain hose, as well as the drain pump and water level sensors, damaged elements will have to be replaced;
  • i30 indicates the inclusion of protection against leaks, it is necessary to drain the water accumulated in the pan and restore the position of the float sensor or replace the hose in the mechanical version of the Aquastop system;
  • iF01 shows that water enters the chamber for too long, usually this error is eliminated itself after the end of the washing cycle, it will not hurt to check the water supply system in order to perform preventive maintenance;
  • i60 - a signal about the absence of water heating or a significant overheating, occurs if the heater burned out, there is a breakdown in the electrical circuit, the circulation pump, thermal sensor or control board is broken.

Options for troubleshooting type i60 failures have been described above. In the following video, you can see the repair of the built-in dishwasher that issued this error:

Overheating can occur if there is not enough water inside. In this case, you need to adhere to the recommendations for the situation with the i10 stake.

Serious problems with the electrics, electronics, and other similar malfunctions are reported by the following codes:

  • i50 - the triac of the circulation pump is broken;
  • i70 - the thermistor of the heating element is damaged;
  • i80 - problems with the firmware of the control module;
  • i90 - malfunction of the control board, which does not allow you to select the operating mode of the device.

Replacing a corrupted triac or thermistor is relatively easy. But here for flashing or replacing the control module, you will have to contact the SC.

Among other common problems with dishwashers Electrolux include the following codes:

  • iA0 indicates that there is no rotation of the indicator rocker, usually this is due to improper placement of dishes in the chamber or due to a voltage drop;
  • iB0 - breakdown of the transparency sensor;
  • IC0 - lack of communication between the panel and the control board;
  • id0 - the tachogenerator of the circulation pump is broken, the water does not heat up.

This type of failure is complex, you have to use the help of a service center. Breakdown codes do not always accurately describe the problem that arose in the operation of the dishwasher. It happens that a malfunction occurs due to a violation of operating conditions or for some other reasons. If this factor is not eliminated, breakdowns will occur again.

Practical Repair Tips

To carry out a simple repair of dishwashing equipment, you will need at least a set of screwdrivers. Pliers, keys, hexagons, etc. can also be useful. If the machine is built-in, you will have to dismantle the decorative panel, then unscrew the fasteners and remove the protective cover under which the control board and other electronics are located.

Of course, before starting repairs, any dishwasher must be disconnected from the power supply, as well as from the water supply and sewage system. An embedded model may need to be extracted from a niche. Freestanding cars also often have to be moved to get to the "innards".

Dismantling the dishwasher Electrolux
To disassemble such a machine, you need to use ordinary screwdrivers, although for further repairs you may need a set of keys, pliers, etc.
Dismantling the dishwasher Electrolux
The machine must be removed from the niche in order to conduct a detailed inspection of the device. For diagnostics, sometimes you have to reconnect the device to the sewer and water supply

First, it makes sense to look for simple failures: “ring” electrical circuits, check contacts and cables, connections, etc. Visually, you can determine the location of the malfunction by traces of reflow, fire, and other manifestations of the effects of the electric arc.

If the cause of the failure at this stage could not be determined, a deeper diagnosis should be carried out: check the solenoid valve coils, electric motor, relays, sensors, semiconductors, etc.

To deal with the device of a specific model, you should carefully study the data sheet of the device. It happens that the car does not turn on, although there is voltage in the network. Check the status of the power button. Damage to the part itself or rupture of the contact may cause a similar situation. Usually you just have to replace an item.

Rocker dishwasher Electrolux
If the beam does not move during the washing cycle, most likely, the dishes are placed incorrectly inside, which interferes with the normal rotation of the element

If the button is in order, check the fuses and replace if necessary. A broken power cable can also cause this type of damage. Sometimes the appliance turns on, but the washing program does not execute, as if it “freezes”. First you need to try closing and opening the door again. If this does not help, check the status of the control board.

Sometimes problems arise with the solenoid valve, as a result, water does not enter the chamber. You need to connect the terminals of the multimeter to the contacts of such a valve, turn on the dishwasher and check the voltage at the moment when the valve should open. If the device does not respond, then it's time to start replacing the valve.

Dishwasher Repair Multimeter
To check the health of the heating element, as well as to diagnose the condition of the electrical system of the dishwasher, you can use a multimeter

The leak at the dishwasher Electrolux is rare, but still happens. In this case, check the integrity of the housing. Perhaps it has corroded and it is necessary to seal the hole formed. You should also make sure all connections in the drain hose area are tight. Leakage can also occur when the door seal is worn, which will have to be replaced.

You need to pay attention to the situation when the dishwasher begins to make a lot of noise. This often indicates problems with the drain pump. It is either worn out or dirty. Usually the entire pump is replaced with a new one.

Electric motor bearings may also make noise if water seeps into them. Bearings or the entire engine must be replaced.

Dishwasher drain pump
If the machine makes too loud or unnatural noise during operation, the drain pump may need to be damaged and needs to be replaced.

The low quality of drying in condensation machines is explained simply - the rinse aid does not enter the chamber or is insufficient. In case of poor turbo drying, check the fan and the air heater. If the device began to beat with electricity, you will have to check all the circuits and electrical components in series.

Videos that demonstrate the elimination of specific malfunctions can be a great help to a beginner. Own video and photography can be useful at the stage of reassembly.

Conclusions and useful video on the topic

The process of self-diagnosis and troubleshooting is presented in the video:

Continued video tutorial on troubleshooting:

The third part of the video repair instructions for dishwashers Electrolux:

Roller with testing a refurbished dishwasher:

Cleaning the drain and replacing damaged parts, as well as restoring oxidized contacts, are simple repair operations that even a novice master can perform. But if you have serious problems, and you need to replace or reflash the control board, you will have to call the service center.

Do you want to leave practical recommendations for repair or supplement the above material with useful information on the diagnosis of breakdowns of dishwashers of the Electrolux brand? Please write your comments, additions and tips in the comments section, add visual photos.

If you still have questions or want to consult a competent master, do not hesitate to ask your questions to our experts and other visitors to the site below this publication.

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Visitors Comments
  1. He once repaired a dishwasher at home. We have hard water, but somehow I didn’t think of installing a dirt filter to supply water before the dishwasher. As a result, the drain filter is clogged and the dishwasher stops working. I got to him and to the drain pipe ... How much dirt was there! I cleaned everything with a brush, because it was impossible to simply rinse with water. Now I do not spare money on filters and regularly clean. It's cheaper than buying a new dishwasher.

  2. Maxim

    In the dishwasher, during the usual washing cycle, some kind of crack appeared, I just can’t understand what the reason is. And now he has appeared while taking water. Visually, nothing has changed. Dishwasher Electrolux. Maybe someone had such a problem? How did you decide?

    • Expert
      Evgenia Kravchenko
      Expert

      Hello. If this is not a blockage, then most likely a breakdown of the drain pump or wear of the bearing or stuffing box in the electric motor. In any case, professional diagnostics are required here. As an option, I can also assume that you are installing the dishes incorrectly and it is striking for spray guns. Call the wizard.

  3. Alexei

    Tell me. In the Electrolux 2400, howling first appeared during the duty cycle. Then it stopped drying, in the working cycle there is heating, but a little weaker than it was. It didn’t become fiery, but simply hot outside. The error code does not produce. The cycle runs completely on time. What could be?

    • Expert
      Evgenia Kravchenko
      Expert

      Hello. Most likely, the temperature sensor has failed and therefore no command is given to dry the dishes. In any case, a dial-up system is needed.

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